Toolden are one the fastest growing power tool suppliers in the UK . Currently Toolden supply over 80,000 customers throughout Europe with leading brands such as Makita , Dewalt , Bosch and Milwaukee. We have a custom built 60,000sq ft warehouse which is directly linked to all our sales offices to ensure same day despatch is guaranteed.
We have great career options for driven and hard working individuals, for information into what job roles are available please contact - vita@toolden.co.uk
Current Vacancies
About Toolden
Toolden is one of the UK’s largest independent distributors of power tools, hand tools, fixings, accessories, and more.
We’ve built our reputation as a trusted supplier to both trade professionals and DIY customers, partnering with leading manufacturers such as DeWalt, Makita, Milwaukee, and many others.
With over 60,000 products available online, our success is built on fast, reliable delivery, innovative services (including the UK’s first Kit Builder), competitive pricing, and strong brand relationships.
We’re committed to growing our product range, enhancing our online experience, and strengthening our position in the UK market.
The Role
As a Brand Manager, you will be responsible for managing and growing a portfolio of both long-standing partners and new brands we bring on board.
You will work closely with marketing, e-commerce, operations, and sales teams to drive success across multiple channels — ensuring our brands are competitive, profitable, and well-represented.
The position will be based in Ellon, Aberdeenshire (Flexible).
Key Responsibilities
Manage and enhance relationships with existing brands and onboard new suppliers.
Collaborate with leading manufacturers such as DeWalt, Makita, and Milwaukee to maximise performance.
Develop and execute strategies to expand brand presence and profitability.
Analyse category performance, identifying best-sellers and slow-moving products.
Optimise stock control to ensure product availability while reducing excess inventory.
Drive sales performance by improving stock turnover and clearing aged inventory.
Ensure accurate and optimised product listings on the website.
Monitor brand KPIs and provide actionable performance insights.
Work with marketing to strengthen brand visibility and market share.
Performance Indicators (KPIs)
Achievement of sales and profit targets for assigned brands.
Stock turnover rate in line with company objectives.
Accuracy and quality of website product listings.
Growth in brand visibility and market share.
What We're Looking For
Experience in brand management, category management, or supplier relations.
Strong commercial awareness and negotiation skills.
Confident with spreadsheets, data analysis, and reporting.
Ability to interpret sales and stock data to make informed decisions.
Target-driven, proactive, and results-oriented.
Excellent communication and collaboration skills.
Why Join Toolden
Work with some of the most recognised tool brands in the world.
Join a leading independent UK supplier with a broad, fast-moving product range.
Be part of a supportive team where your work has a direct impact.
Contribute to the growth and success of brands that customers trust.
Are you a confident negotiator with a passion for building strong client relationships?
Do you thrive in a target-driven environment and enjoy developing both new and existing business?
If so, we want to hear from you!
About Toolden
Toolden is one of the UK’s largest independent distributors of power tools, hand tools, fixings, accessories, and more.
We’ve built our reputation as a trusted supplier to both trade professionals and DIY customers, partnering with leading manufacturers such as DeWalt, Makita, Milwaukee, and many others.
With over 60,000 products available online, our success is built on fast, reliable delivery, innovative services (including the UK’s first Kit Builder), competitive pricing, and strong brand relationships.
We’re committed to growing our product range, enhancing our online experience, and strengthening our position in the UK market.
The Role
We’re looking for a dynamic and results-oriented professional to join our growing team.
You will be responsible for managing a portfolio of key accounts, identifying new business opportunities, and ensuring our clients receive exceptional service—whether over the phone, via email, or in person.
This role involves a healthy mix of outbound prospecting and inbound lead management.
The position will be based in Ellon, Aberdeenshire (Flexible).
Key Responsibilities
Develop and maintain strong relationships with new and existing clients.
Manage both outbound and inbound sales activities to generate and convert leads.
Proactively seek and secure new business opportunities.
Manage and grow key accounts, ensuring long-term satisfaction.
Meet and exceed sales targets and KPIs.
Negotiate effectively to achieve the best outcomes for both clients and the company.
Use CRM/ERP systems to manage leads, opportunities, and client data.
Prepare and update reports, proposals, and presentations using Excel and other tools.
What We're Looking For
Proven sales and negotiation skills.
Experience in account management or business development.
Comfortable with targets and KPIs.
Strong understanding of both outbound and inbound sales processes.
Proficient in Microsoft Excel and other common software tools.
Confident using ERP, CRM, and CMS platforms.
Experience with sales software such as Salesforce, Lead Forensics, or similar platforms is highly desirable.
Excellent communication skills—written, verbal, and face-to-face.
Highly organised, self-motivated, and proactive.
Why Join Toolden
Competitive salary with performance-based bonuses.
Supportive and collaborative team environment.
Opportunities for professional growth and career development.
The chance to work with a market leader and contribute to our continued growth.
Toolden is one of the UK’s largest independent distributors of power tools, hand tools, fixings, accessories, and more.
We’ve built our reputation as a trusted supplier to both trade professionals and DIY customers, partnering with leading manufacturers such as DeWalt, Makita, Milwaukee, and many others.
With over 60,000 products available online, our success is built on fast, reliable delivery, innovative services (including the UK’s first Kit Builder), competitive pricing, and strong brand relationships.
We’re committed to growing our product range, enhancing our online experience, and strengthening our position in the UK market.
The Role
At Toolden, our customers are at the heart of everything we do.
We’re looking for a proactive, customer-focused Customer Service Representative to join our friendly, fast-paced team.
You’ll work alongside experienced colleagues to ensure every customer’s journey with Toolden is smooth, professional, and memorable.
The position will be based in Ellon, Aberdeenshire.
What You’ll Do
Be the first point of contact between Toolden and our customers — answering queries via phone, email, and live chat.
Provide clear, friendly, and solution-focused responses to customer inquiries.
Manage and track customer requests using Zendesk and other support tools.
Work with our ERP and CMS systems to process orders, update product information, and resolve service issues.
Use Excel to manage data, track performance, and prepare customer-related reports.
Collaborate closely with other departments to ensure customer satisfaction from start to finish.
What We're Looking For
Proven customer service experience, ideally in a multi-channel environment.
Comfortable working with systems such as Zendesk, ERP platforms, and CMS tools.
Strong Excel skills (pivot tables, formulas, and data management).
Excellent written and verbal communication skills.
Strong problem-solving abilities and attention to detail.
A positive, can-do attitude with a genuine passion for helping people.
Why Join Toolden
Be part of a supportive, collaborative team.
Opportunities to learn, grow, and expand your skills.
A customer-first culture where your work truly makes a difference.
APR Finance Available
