APR Finance Available
Shipping
Toolden is proud to offer free delivery on all orders to UK Mainland addresses for orders over the value of £100*.
Your delivery method is chosen based on the value of your total order. Orders will be shipped via Royal Mail, FedEx or DPD.
For non UK mainland addresses your delivery charge will be calculated at checkout.
We aim to dispatch all orders within 2-3 working days (not applicable to all orders), we do also offer direct delivery from some of our partnered manufacturers.
All UK mainland customers should expect to receive their orders no longer than 5 working days after their order is placed. If your goods have not been received after 6 working days, please email admin@toolden.co.uk and we will investigate further. Please allow extended time for European deliveries.
Items we hold in stock are available to be dispatched from our network of warehouses within the United Kingdom. Whilst we hold a high level of stock in our Ellon-based warehouse, due to the vast range of items available through our website it is not possible for all stock to be held in a single location. Therefore, our items in stock are held in various warehouses located within the United Kingdom.
High Value PIN Deliveries
For orders of £280 and over that qualify for DPD delivery, and orders paid for on Finance, DPD have introduced a process where the customer must provide a unique 4-digit PIN code to the driver to enable the driver to release the parcel to them.
You will receive notifications on the status of your delivery via Email, SMS, and the DPD app. You can also track the parcel’s location in real-time via the DPD app.
On the day of parcel delivery, you will receive a unique PIN code via email or SMS message – this is required to complete the parcel delivery. The delivery driver will be able to resend your PIN at your door if you have lost it.
DPD App 
To take full control of your delivery we encourage all customers to download the DPD App from your phone app store. This will give you complete control over your delivery and allow you to track and manage it from the minute it leaves our warehouse.