Milwaukee Warranty

Three-Year Extended Milwaukee Warranty

The standard warranty on Milwaukee products is 12 months from the date of purchase; however, Milwaukee offer a three-year extended manufacturer warranty on the majority of new tools if you register your product online within 30 days of purchase.

Note: Tools used in the hire industry, rechargeable battery packs, battery chargers and accessories supplied are not included in the extension of the warranty. Your statutory rights are not affected.

How do I organise Milwaukee Warranty?

The fastest and most convenient way for you to arrange a warranty repair for your product is to use the Milwaukee E-Service.

E-Service is a web-based collection, repair and return service. You will be able to choose between a collection from your place of business or home (Monday-Friday) or from a conveniently located drop-off/collection point in your area that may have extended business hours. You can also arrange for the product to be delivered to a different location from where the tool was collected. You will be able to track the progress of your collection/repair and product return online, by email or by SMS.

In order to complete the online form, you will need to have the following information to hand in front of you:

• Supplier Information: Toolden Limited
• The product (for model number / serial number) – this can be found on the rating plate label of your Milwaukee tool
• The purchase receipt/invoice (proof of purchase)
• The extended warranty document if the product is over twelve months old (this would have been emailed to you after you registered the product and is available on your extended warranty account).

How to use the E-Service to register for Milwaukee Extended Warranty:

1. Click on https://eservice.milwaukeetool.eu (or copy and paste into your browser)
2. If you do not have an account, you will need to create one and register the item for collection.
3. After logging into your account, click on 'My Tools' and click on Repair (next to the tool in question)
4. If the tool is not registered, click 'Register the tool' and select the appropriate option (corded, cordless, or other).
5. Enter the code from the rating plate label of your tool. Please note that if your rating plate label looks different from what is shown on the preview, click CHANGE to change to your tool's label, or OTHER if the label type is not shown.
6. If you are not able to read the code on the tool, you can enter the model number, eg., M18FPD
7. If you are unable to read the serial number, you can click on the option underneath where it says 'unable to read', and it will then let you proceed to the next step.
8. If you have any problems registering your tool for extended warranty or for warranty repair, please call the Milwaukee warranty team directly (TTI Technologies) on 01628 894469.

Remember to print off a copy of the extended warranty registration confirmation and keep this in your file, along with the proof of purchase, in case of a claim.

How long is the extended warranty period?

3-year* extended warranty on all new tools (if registered within 30 days of purchase)

NOTE: To receive this extended warranty, you will need to register your tool online.

* This does not affect your statutory rights. Normal warranty terms and conditions apply.

What are the warranty conditions?

A description of what is covered under the Milwaukee Warranty is described on the Milwaukee Warranty Conditions page.

In particular, the warranty does not apply where:

• Unauthorised repairs have been made or attempted.
• Deterioration due to normal wear and tear.
• The tool has been abused, misused or improperly maintained.
• Alterations have been made to the tool.

Buying Milwaukee from outside the UK

Milwaukee products cannot be purchased by non-UK customers, and the Milwaukee warranty for people outside the UK is void.